Cabrillo Plumbing and Heating, Inc.

Employees:

45

Status:

High end, independently owned and operated residential service

Summary:

In 1957, Abraham Kent opened up Cabrillo Hardware and Plumbing Supplies, a small hardware shop in the Richmond District of San Francisco and now over 40 years later Cabrillo is intent on investing in the future of the company and its employees. By keeping up-to-date with the newest technologies and equipment, we establish a more attractive working service. Every step has been made to ensure that Cabrillo will be the "Company of Choice” for anyone seeking top shelf plumbing and heating service in the San Francisco Bay Area.

Most Pressing Need:

"Reorganization and refocusing of a comprehensive strategic plan for growth and sustainability while giving the owners the discretion to work where their passion is."

Results:

The day to day operational efficiency has seen a significant increase is easy and consistency while customer complaints are at an all time low. After working in the Total Integration Executive Program for just two months, targeting marketing and focused efforts drove sales up 54% over the same period one year before.